Data protection statement
1. Introduction
In this document, we provide you with information about the entity responsible for processing your Data, the Data we collect when you visit our websites and use our services, the purposes for which we process this Data, and the entities to which we may transfer your Data, if applicable. We also provide information about how long your Data will be processed, the legal basis for this processing (if such a basis is required) and the rights you can exercise in relation to the processing of your Data. This Data Protection Statement applies to all your Data that we already know about or that will be transmitted to us in the future. Please note that we may adapt this Data Protection Statement at any time. The current version published on our website is authoritative.
Personal data is defined as any information relating to an identified or identifiable person (hereinafter referred to as ‘Personal Data’). This includes information such as name, address, telephone number, email address and, where applicable, IP addresses and device IDs. The generic term ‘Data’ as used in this Data Protection Statement encompasses both Personal Data and anonymised data or data that is not personal in nature. The term ‘processing’ refers to any processing of Data, including the collection, recording, use, transformation, dissemination, storage or erasure of Data, regardless of the means or process used (hereinafter ‘Processing’).
Before providing us with the Personal Data of other individuals, please ensure that they have read this Data Protection Statement and only provide us with their Personal Data if you are permitted to do so under applicable data protection legislation.
2. Name and address of the data controller
The data controller responsible for data processing in accordance with this Data Protection Statement is:
Route de l'Industrie 32
1072 Forel (Lavaux)
tél : +41 21 781 08 78
e-mail : info@qualitycontrol.ch
3. Categories of data processed
When you visit our website, use our services and contact us, we collect certain Data. In principle, we collect this Data directly from you. The personal Data we process may include:
Data that is obtained or disclosed when you visit our website or use our services; This includes IP and MAC addresses or the ID of the device used, cookies, the web pages you have visited and the search terms you have entered, entries in dialogue boxes, evaluations, the date, time and duration of visits, clicks, referrers/exit URLs, information about the date and time of use, browser and device type, operating system and Internet service provider, and the amount of data transferred;
Data exchanged in connection with or in relation to contacting us, e.g. communication by post, telephone, email, contact form, etc. (in particular name, contact details, gender, marital status, date of birth, job title, photo, colleagues, language, payment information);
Data provided when subscribing to a newsletter or downloading files (e.g. software) (in particular email address and name);
Data provided when setting up a customer account for online purchases and in connection with orders placed (in particular username, password, chosen payment method and delivery address);
Data relating to offers and contracts concluded (contract date, contract type, contract content, contractual product, parties to the contract, contract duration, contract value, contract amendments, payment details, contact details, contact persons, billing and correspondence addresses, customer feedback, cancellations, disputes, etc.);
Data provided in connection with the comment function (in particular your email address, the user name you have chosen, if you are not posting anonymously, and your IP address);
Data that you provide in connection with any participation in competitions or surveys, or other similar activities.
The above-mentioned data is not always personal data. As a rule, unless you register (e.g. for a newsletter or online shop), we are unable to link the data generated when using our services to a specific person. However, in individual cases, such a link may be possible if this Data is combined with other Data.
We would like to point out that the information provided when using the contact form or comment function may include sensitive Data (such as health-related Data) and that you have voluntarily made this available to us.
4. Purposes of processing
To the extent permitted by law, we will process Personal Data for the following purposes, among others:
preparation, conclusion, execution and processing of contracts;
offering, developing and improving our offerings, developing new services, operating, maintaining, optimising and ensuring the security of our services and infrastructure;
management of users of our services, identity checks, logins and other authentications;
maintenance, management and development of our customer relationships, communication with customers and third parties, promotions, advertising and marketing, offering personalised services and relevant content;
quality control, compilation of statistics;
compliance with legal or regulatory obligations and internal rules, enforcement of the law, civil, criminal or administrative proceedings, complaints, combating abuse, investigations and responding to requests from authorities or official services.
5. Legal basis
Insofar as a legal basis is required by applicable data protection legislation, we use Personal Data for the above-mentioned purposes based on the following legal grounds:
performance of a contract;
compliance with legal obligations;
consent obtained by « QUALITY CONTROL NDT SA »
or by a third party;
legitimate interests of « QUALITY CONTROL NDT SA » or third parties, in particular
offering and providing services;
advertising and marketing;
maintaining relationships and communication with users;
user management, identity checks, logins;
compliance with legal or regulatory obligations, enforcement of the law, civil, criminal or administrative proceedings, complaints, investigations and responding to requests from authorities.
6. Publication and transmission of data
We may publish and transmit the Data under the following provisions
Data subcontractors
We are entitled to commission third parties to provide certain services (IT services, application operation, management, dispatch, etc.) or to process and store Data (hereinafter referred to as ‘Data Processors’). Data Processors may have access to Personal Data and process it within the scope of the mandate we have entrusted to them. We contractually oblige Data Processors to comply with data protection legislation and to process Data in the same way as we do. Data Processors who may receive Personal Data may be located in any country, including Switzerland, France, Germany and the United States.
Contractual partners
We may transfer Data to our contractual partners (distribution partners, service providers, financial institutions, etc.). This occurs, for example, to fulfil contractual obligations, to offer certain services, for collection and marketing purposes, to analyse the use and functioning of our services, systems and infrastructure, and for payment processing. Acquirers or parties interested in acquiring business units, companies or parts of companies are also potential recipients. Contractual partners may have access to Personal Data and process it for their own purposes (e.g. to perform their contracts or fulfil their legal obligations). In this context, they are also required to comply with applicable data protection legislation. Contractual partners who may receive Personal Data may be located in any country, including Switzerland, EU or EEA countries, and the United States.
Disclosure to authorities
In certain situations, we may disclose Data to authorities, official bodies and other third parties. We do so when requested by authorities or official bodies, or when we believe we are required to do so.
7. Retention period
We retain Personal Data for as long as necessary to fulfil the purpose for which we collected it. Certain Personal Data is also subject to legal retention obligations of ten years or more, which we comply with. We may also retain Personal Data for at least the applicable limitation periods, which in many cases are five or ten years. However, as a general rule, we delete Personal Data generated in connection with the use of our services (protocols, logs, analyses, etc.) that is not subject to such retention or limitation periods at an earlier stage, i.e. as soon as its processing is no longer relevant to us. Anonymised Data may be retained for longer. Unless expressly agreed in a contract, we are not obliged to retain Data for a specific period of time.
8. Data security
We use appropriate organisational and technical security measures to protect your Data against accidental or intentional manipulation, loss, destruction or partial destruction, or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
9. Your rights (rights of the data subject)
Every data subject has the right to access their Personal Data. They also have the right to request that we rectify or erase their Personal Data or restrict its Processing and use, and may also object to such Processing of Personal Data. As a general rule, however, the data subject must be able to clearly prove their identity in order to exercise these rights. If the data subject has consented to the processing of Personal Data, they may revoke their consent at any time. In certain cases, the data subject has the right to receive the Data generated during the use of online services in a structured, commonly used and machine-readable format that allows them to continue using this Data and to transmit it. Requests relating to these rights should be sent to the above address. We reserve the right to limit the rights of the data subject to the extent permitted by law and, for example, not to provide complete information or not to erase Data. Furthermore, we draw your attention to the fact that if your Personal Data is erased, services or parts of services may no longer be available or usable.
Any person concerned has the right to lodge a complaint with the competent data protection authority. If the Data Controller is located in Switzerland, this will be the Federal Data Protection and Information Commissioner. In the case of a Data Controller located in the Principality of Liechtenstein, this will be the Liechtenstein Data Protection Authority.
10. Cookies, internet analytics and tracking tools
We use various common technologies to collect, record and analyse Data when you visit our website and use our services.
In particular, we use cookies, which enable us to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the browser you are using. When you access a service again, it can recognise your browser or device using cookies. Cookies can store various information, such as user preferences. We use session cookies. These are necessary for the essential functions of the services and will be automatically deleted after you use our services. We also use temporary and permanent cookies that remain stored on your computer or mobile device for a longer period of time. The information collected through cookies enables us to improve our website and services in line with customer preferences and to provide you with tailored offers.
However, you can block the use of cookies or delete them in your browser settings. Please note, however, that if you block cookies, you may not be able to use all the features of a service. Similarly, if you delete cookies, any opt-out cookies you have saved yourself will also be deleted. You will then need to reactivate these opt-out cookies the next time you use the service in question. Otherwise, you will be identified as a new user and will have to re-enter your Data.
In addition to cookies, we use internet analysis and tracking tools to measure and evaluate the use of our website and services, personalise services and display tailored offers and advertising. Data processing carried out using such tools, which are generally provided by third parties, is subject to the terms of use and data protection provisions of those third parties.
In accordance with the law, we may store cookies if they are absolutely necessary for the functioning of this website. For all other types of cookies, we require the user's consent. This website uses different types of cookies. Some cookies are placed by third parties that appear on our pages. Consent can be changed or withdrawn at any time on our website.
Your consent applies to the following domains : www.qualitycontrol.ch
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
11. Integration of third-party offerings
We integrate third-party services and content into our websites that may allow you to interact with third parties (e.g. YouTube videos or online payments via a payment service provider). Any data entered is then either transmitted to these third parties for the purpose of processing and performing the relevant service, or processed directly by them.
Please note that these third parties process data in accordance with their own data usage and protection provisions.